Functional Flows
A multi-subscription level web application allowing users to add and edit menus and meals into a menu planner / calorie counter.
Above all else two problems overrode everything else. The first was including all the required functionality in the available real estate. The second was minimizing response and rendering time.
A complex, multi-level registration system granting or denying access depending upon paywall levels and promotion.
The new registration process was complicated by needing to mesh with two legacy systems; further complicating matters was the multitude of print and digital subscriptions (iPad).
An exploratory user flow trying to determine the proper conditions and screens necessary for user returns. The questions answered by this were the steps employees (and the system) needed to take while interacting with a customer; the options available (as well as all the possible permutations of said options) and the triggering of "flags" and warnings.