A career that kept expanding outward.

I joined as a liaison between the Computer Science and Art departments, creating templates and managing departmental intranet development. As demand grew, the work shifted toward requirements, high-level design, project management, and teaching workshops.

I managed the implementation of Interwoven TeamSite for an editorial organization with more than thirty editors and hundreds of contributors. The role combined functional specifications, use cases, user flows, high-level wireframes, and technical oversight.

This was my first role devoted entirely to information architecture. I worked with personas, detailed flows, business rules, and extensive moderated testing—both formal observation-suite studies and quick iterative sessions.

On a fixed-income trading platform, I gathered requirements from business users, produced functional flows and wireframes, secured stakeholder approval, and coded the resulting designs. The work joined business analysis, interaction design, and production.

Co-owning a retail business changed the vantage point. I designed finance, inventory, and customer-communication systems while also knowing the stores, staff, customers, equipment, and operating constraints firsthand.

Across approximately sixteen to twenty companies, the work ranged from requirements and workflow analysis to paper prototypes, user testing, and higher-fidelity interaction design. Projects included healthcare, telecom, and clinical systems.